Unpublished Policy
[Please allow 3-5 business days for your order to be processed and shipped (this duration does not include shipping/transit time). Standard shipments will ship via USPS. Orders with shipping addresses in Hawaii, Alaska, PO Boxes, APO/FO & U.S. Territories will ship via USPS Priority.] (REMOVE)
Customs taxes and duties:
We are not responsible for any customs fees for duties or taxes.
International Shipping Policies:
Please allow up to 7 business days for your order to be processed and shipped (this duration does not include shipping/transit time). Standard shipments will ship via USPS. Please double check and confirm your shipping information before submitting. You will receive a shipment notification email with tracking once your order has shipped. Please give up to 24 hours after tracking has been received for it to update. We are not responsible for stolen, lost, or damaged shipments.
**Free Shipping:
In order for your order to qualify for free shipping your order must exceed $100 excluding tax and shipping charges. Applies to Domestic orders only. (NOT YET)
The items must be in new condition, with tags attached, and in original packaging. Customers will be responsible for return shipping costs. Merchandise returned damaged or without authorization may be rejected and sent back to the customer at the discretion of Soul Heritage. Once the return has been received we require up to 5 business days to process the exchange.