FAQ

Q: WHO DO I CONTACT WITH QUESTIONS?

A: Please email soulheritageinfo@gmail.com, we will respond within 24-48 hours.

Q: HOW LONG WILL IT TAKE TO RECEIVE MY ORDER? 

A: Please allow 5-8 business days for your order to be processed and shipped. You will receive an email confirmation containing a USPS tracking number once your order leaves our studio.

Q: DO YOU DO EXCHANGES OR REFUNDS?

A: All items are FINAL SALE. Although we wish we can accommodate returns we are unable too due to our limited quantity. As a growing brand we are hopeful to make changes in the near future.

Q: HOW CAN I BECOME FEATURED ON IG?

A: We would love to share your creativity and style, simply tag @soulheritage, and comment #goodforthesoul. 

Q: COLLABORATIONS FOR ARTIST, RAPPER, DANCER, CREATIVE?

A: We'd love to work with you, email us so we can plot on the next biggest project. 

Q: WHAT IF AN ITEM IS SOLD OUT?

A: If we are out of stock in an item, you may email us for a special order.

Q: DO YOU HAVE COUPONS?

A: Yes! Frequently, we will share any promotional codes to help discount your order.

Q: DO YOU SHIP INTERNATIONALLY?

A: Only for collaborative work. At this time we are working on shipping internationally. Check back later.

Q: ANY DISCOUNTS?

A: Send us a DM or email, and we'll provide you with the details.